What it’s like to work with us
What’s better than enjoying what you do for a living?
The answer is simple: Doing what you do with an award-winning company that values and embraces who you are, your talents, and helps you flourish both at work and in life. A company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us. To learn more about our culture at Financeit, click here to download our PDF Culture Book.
Benefits & Perks
Work where you work best
Our hybrid work environment offers the flexibility of remote work while also fostering in-person collaboration in the office. Learn more about our hybrid policy here.
Time for what matters
From vacation and personal days, to volunteer and sick days, life in and out of work is better when you can take time away.
Health & Wellness
Look after your health with our extended health care coverage, Employee & Family Assistance Program (EFAP), Lifestyle Spending Account, gym membership discounts, and virtual yoga, fitness and meditation classes.
RRSP Matching and Parental leave
At Financeit, we care about your financial wellbeing – enjoy our RRSP matching and parental leave top up programs.
A culture with causes
Habitat for Humanity and Shelter Movers are just two causes we support, alongside others that are company wide fundraising initiatives.
Foster your career path
Nurture your career growth and skills with company-supported courses, workshops, coaching sessions, and more.
Diversity, Inclusion & Belonging
It takes an organization-wide commitment to meaningfully achieve diversity, inclusion and belonging (DIB). At Financeit, we’re all in because it matters to us all. Our DIB Committee promotes opportunities, education, and initiatives that foster an inclusive culture where everyone is welcome, celebrated, and at ease to be who they are. Our goal is simple: We aim to be an employer of choice for diverse talent.
Where We Gather: The Well
Conveniently located in downtown Toronto, our newly built office is a stone’s throw from the lake, shops, restaurants, and transit. Union Station is a short 15-minute walk away, and for cyclists there are bike racks and showers to freshen up. The space is fully accessible and features hotel seating, collaboration spaces, a wellness room, lockers, and a well-stocked kitchen. Plus, there’s foosball, arcade, and board games to help keep it fun! Check out a 3D tour of our office here.
Open Positions:
Client Services Coordinator, Centah
Who we are:
Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads. Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.About the role:
We’re a team focused on making our clients’ operations run smoothly and efficiently. If you enjoy helping people, take ownership naturally, and thrive on problem-solving as part of a collaborative team, this role could be a great fit. As a Client Services Coordinator, you’ll manage the back-end processes and systems that keep everything running seamlessly. You’ll be responsible for updating and configuring systems, ensuring all stakeholders have the information they need to complete their work. You’ll also play an active role in identifying and suggesting improvements to enhance overall operations.What you’ll do:
- Intake and manage service requests submitted by system users.
- Provide concierge administrative support.
- Execute onboarding activities and deliver training for the systems users.
- Develop business process documentation.
- Contribute to the department optimization and business process improvement initiatives.
- Assist with user account management activities (e.g., onboarding and offboarding of employees).
- Contribute to maintaining SLAs at 95%.
- Execute back-up Contact Centre Agent responsibilities, as required.
- 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
- A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
- Ability to address issues with a sense of urgency and prioritize tasks effectively.
- Dedication to producing high-quality work that aligns with the organization's standards.
- Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
- A commitment to delivering exceptional service to both internal and external clients.
- Bilingual fluency in French and English is an asset.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance-based bonus:
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top UP Program.
- In office massage, meditation & workout sessions.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Bilingual Customer Success Representative, 6m Contract
About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team on a 6-month contract. You will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.Working hours:
This is a full-time, contract role with scheduling flexibility required. Shifts are scheduled Monday to Friday between 9:00 AM and 9:00 PM, with 1–2 weekend shifts per month on average.What you’ll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email.
- Respond to all inquiries promptly and maintain detailed notes and customer information.
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals.
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations.
- Understand all the ins and outs of Financeit’s services and products.
- Identify opportunities to improve overall customer service experience.
- Be an internal champion and voice for our Partners/Borrowers.
- Work on other special projects to improve the customer experience.
- Proven track record in client relationship management.
- Excellent verbal and written communication skills in English and French (required).
- Previous experience in payment processing, including cheque and cash handling, considered an asset.
- Strong multitasking abilities and the capacity to meet deadlines.
- Customer-centric mindset with a positive attitude.
- Problem-solver who follows through to resolution.
- Proficiency in MS Office or Google Suite.
- Availability between 9:00 AM – 9:00 PM, Monday to Friday, with an average of 1–2 weekend shifts.
- This hybrid role requires 2–3 days per week in our downtown Toronto office at The Well.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance-based bonus:
- Committed to flexible work arrangements, offering hybrid workplace options.
- In office massage, meditation & workout sessions.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Software Developer, Full Stack (Centah)
About the role:
Our development team is searching for an experienced Software Developer to help our company in pursuit of our vision and goals! Centah supports some of the largest retailers in the world with lead generation, workflow management, live contact agents, financing and promotions.
Our current technology stack includes a Ruby on Rails backend, Ember.js for frontend development, and PostgreSQL as our database system.
We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code.
What you’ll do:
- Designing and writing clean, testable, and maintainable code.
- Design architecture for reliability and scalability.
- Delivering new features, fixing defects, and improving the existing codebase.
- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements.
- Mentor less experienced members of the team.
- Provide insight into team processes, including communication and delivery.
- 3+ years of experience in software development ideally with Ruby on Rails.
- Familiarity with Elasticsearch, Redis, RDBMS/SQL, or other persistence technologies.
- Experience with one or more modern frontend frameworks.
- Curiosity and excitement about technology and continuous learning and development.
- Strong interpersonal and organizational skills.
- Desire to deliver work in an agile environment.
- Experience in API Design.
- Experience refactoring existing code.
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance-based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top UP Program.
- In office massage, meditation & workout sessions.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Agile Coach, Centah
Who we are:
Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads. Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.About the role:
We’re looking for an Agile Coach to join our Solutions Delivery team and help bring the agile mindset to life at Centah. You’ll work with teams and individuals to strengthen agile practices, so we can deliver value to our customers faster and more effectively. In this role, you’ll drive our Agile transformation strategy, designing approaches that foster continuous improvement, collaboration, and high performance. Partnering closely with stakeholders across Solutions Delivery, you’ll use your agile and lean expertise to build capability, inspire change, and help teams do their best work.What you’ll do:
- Coach and mentor 2-3 teams, fostering a culture of self-organization, collaboration, and continuous improvement.
- Facilitate retrospectives, discussions, and decision-making, while guiding ceremonies and supporting conflict resolution.
- Help teams break down requirements into clear, actionable tasks and define effective development processes.
- Monitor and communicate progress toward delivery goals, ensuring visibility and transparency across the organization.
- Support cross-team coordination to align efforts and manage dependencies.
- Shield teams from external distractions, and work with stakeholders to remove blockers that hinder delivery.
- Coach Product Owners on backlog management and prioritization to keep work clear, refined, and ready for development.
- Partner with leadership to evaluate and improve agile practices through maturity assessments and ongoing feedback.
- Design and deliver tailored agile training, and foster Communities of Practice to share knowledge and strengthen organizational agility.
- 3+ years of experience in agile environments, ideally across different teams and contexts.
- Strong experience partnering with engineering teams, including Developers, QAs, and Product Owners to embed agile ways of working.
- Solid understanding of the software development life cycle (SDLC).
- Proven experience coaching at scale with agile methods such as Scrum, Kanban, XP, and Lean.
- Hands-on expertise applying lean/agile practices in product development settings.
- Strong facilitation and consulting skills, with the ability to guide technical teams through agile adoption and continuous improvement.
- Excellent communication skills in English, both written and spoken, with the ability to adapt your style for different audiences.
- Strong listening, facilitation, and relationship-building skills to foster collaboration and trust.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Sales Specialist (Contract, Remote)
About the role:
The Sales Specialist (commission only) plays a pivotal role in fostering fresh business connections within our established network of merchants. You will focus on one of two key areas: reaching out to merchants to drive sign-ups, or engaging with borrowers to offer Financeit credit or insurance on their loans. With an ambitious expansion strategy ahead, we seek proactive, entrepreneurial-minded professionals to propel us towards our next phase of growth! This is a fully remote, commission-based role within Canada, offered as an ongoing contract starting with a one-year term.What you’ll do:
- Initiate and maintain contact with merchants or borrowers to identify new opportunities.
- Set and strive to achieve targets, contributing to the company's growth plan.
- Collaborate with team members to share insights, strategies, and best practices, fostering a supportive and cooperative work environment.
- Actively seek coaching and guidance from peers and managers to enhance sales techniques and performance.
- Operate with minimal supervision and demonstrate a proactive approach to finding solutions to challenges as they arise.
- Apply strong business acumen to understand customer needs and tailor solutions accordingly.
- Maintain high integrity and ensure the delivery of the right solutions to the right clients consistently.
- Utilize CRM tools to manage and track the sales pipeline effectively.
What you'll need to succeed:
- Ideally, 2+ years of sales experience with a proven track record. However, recent graduates with a passion for sales will also be considered.
- Intermediate proficiency with Microsoft Office, and able to learn new technologies quickly.
- Experience managing a sales pipeline through a CRM (such as Salesforce, Hubspot etc)
- Desire to work on a competitive, target-driven business sales team.
- Highly disciplined, with excellent time management & organizational skills.
- Strong written and oral business communication skills, in English. (French is an asset)
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Cultures for two consecutive years. We offer more than just the basics, take advantage of:- An award-winning culture with a collaborative & inclusive team.
- Work from home.
- Commission-based pay structure with potential earnings of $50,000 to $60,000 annually.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.Not what you are looking for?
Not to worry. We’re always on the lookout for talented people. Tell us why you’d be a great fit at humanresources@financeit.io
Financeit is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs. Learn more about Accessibility at Financeit here.