What it’s like to work with us
What’s better than enjoying what you do for a living?
The answer is simple: Doing what you do with an award-winning company that values and embraces who you are, your talents, and helps you flourish both at work and in life. A company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us. To learn more about our culture at Financeit, click here to download our PDF Culture Book.
Benefits & Perks
Work where you work best
Our hybrid work environment offers the flexibility of remote work while also fostering in-person collaboration in the office. Learn more about our hybrid policy here.
Time for what matters
From vacation and personal days, to volunteer and sick days, life in and out of work is better when you can take time away.
Health & Wellness
Look after your health with our extended health care coverage, Employee & Family Assistance Program (EFAP), Lifestyle Spending Account, gym membership discounts, and virtual yoga, fitness and meditation classes.
RRSP Matching and Parental leave
At Financeit, we care about your financial wellbeing – enjoy our RRSP matching and parental leave top up programs.
A culture with causes
Habitat for Humanity and Shelter Movers are just two causes we support, alongside others that are company wide fundraising initiatives.
Foster your career path
Nurture your career growth and skills with company-supported courses, workshops, coaching sessions, and more.
Diversity, Inclusion & Belonging
It takes an organization-wide commitment to meaningfully achieve diversity, inclusion and belonging (DIB). At Financeit, we’re all in because it matters to us all. Our DIB Committee promotes opportunities, education, and initiatives that foster an inclusive culture where everyone is welcome, celebrated, and at ease to be who they are. Our goal is simple: We aim to be an employer of choice for diverse talent.
Where We Gather: The Well
Conveniently located in downtown Toronto, our newly built office is a stone’s throw from the lake, shops, restaurants, and transit. Union Station is a short 15-minute walk away, and for cyclists there are bike racks and showers to freshen up. The space is fully accessible and features hotel seating, collaboration spaces, a wellness room, lockers, and a well-stocked kitchen. Plus, there’s foosball, arcade, and board games to help keep it fun! Check out a 3D tour of our office here.
Open Positions:
Bilingual Underwriter, Concierge Support, Remote (6m Contract)
About the role:
As a Bilingual Underwriter, Concierge Support, you’ll be the first point of contact for our Concierge merchants, helping guide them through the loan application process. You’ll play a key role in resolving application-related questions and challenges, delivering a high level of personalized support and building strong relationships along the way. Working as part of our Concierge Support team, you’ll focus on the pre-funding stage, ensuring a smooth experience for merchants and contributing to overall customer satisfaction through timely, high-quality service. Every interaction matters, and your support will help drive the success of the program.Duration: 6 month contract.
Working hours: Monday to Friday from 1:00 PM - 9:00 PM (PT) and 1-2 weekend shifts per month on average.What you’ll do:
- Deliver exceptional service as a brand ambassador for Financeit.
- Respond to merchant inquiries and escalations in a timely and professional manner.
- Demonstrate a genuine curiosity about our Concierge merchants to support inquiries and guide them through the loan application process.
- Underwrite and adjudicate loans in accordance with Financeit’s policies, evaluating risk and ensuring loan quality.
- Help maintain industry-leading service levels, including decisioning exceptions where appropriate.
- Communicate underwriting decisions clearly to merchants and sales associates.
- Identify and process exceptions with proper documentation and approvals.
- Maintain accurate records and merchant information using internal systems.
- Stay current on lending policies, compliance requirements, and underwriting procedures.
- Help prevent fraud and financial loss by following proper security protocols.
- Build strong relationships with merchant partners through consistent, high-quality support.
- Manage all communications (phone, email, etc.) and ensure timely follow-up with detailed documentation.
- Bilingual in French and English (required).
- 2+ years of hands-on experience in personal credit lending, or 3+ years of sales experience with a foundational understanding of personal credit lending within the financial services industry.
- Strong customer service background, ideally within financial services; experience in sales or relationship management is a strong asset.
- Excellent technical and organizational skills, with the ability to manage multiple priorities.
- Experience working in cross-functional or team-based environments.
- High attention to detail with a commitment to maintaining quality standards.
- Sound judgment and discretion when handling sensitive information and documentation.
- Clear, professional communication skills and the ability to influence effectively.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay.
- Committed to flexible work arrangements, offering hybrid and remote workplace options.
- Virtual events.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Bilingual Underwriter, Concierge Support, Remote (6m Contract)
About the role:
As a Bilingual Underwriter, Concierge Support, you’ll be the first point of contact for our Concierge merchants, helping guide them through the loan application process. You’ll play a key role in resolving application-related questions and challenges, delivering a high level of personalized support and building strong relationships along the way. Working as part of our Concierge Support team, you’ll focus on the pre-funding stage, ensuring a smooth experience for merchants and contributing to overall customer satisfaction through timely, high-quality service. Every interaction matters, and your support will help drive the success of the program.Duration: 6 month contract.
Working hours: Monday to Friday from 4:00 PM - 12:00 AM (ET) and 1-2 weekend shifts per month on average.What you’ll do:
- Deliver exceptional service as a brand ambassador for Financeit.
- Respond to merchant inquiries and escalations in a timely and professional manner.
- Demonstrate a genuine curiosity about our Concierge merchants to support inquiries and guide them through the loan application process.
- Underwrite and adjudicate loans in accordance with Financeit’s policies, evaluating risk and ensuring loan quality.
- Help maintain industry-leading service levels, including decisioning exceptions where appropriate.
- Communicate underwriting decisions clearly to merchants and sales associates.
- Identify and process exceptions with proper documentation and approvals.
- Maintain accurate records and merchant information using internal systems.
- Stay current on lending policies, compliance requirements, and underwriting procedures.
- Help prevent fraud and financial loss by following proper security protocols.
- Build strong relationships with merchant partners through consistent, high-quality support.
- Manage all communications (phone, email, etc.) and ensure timely follow-up with detailed documentation.
- Bilingual in French and English (required).
- 2+ years of hands-on experience in personal credit lending, or 3+ years of sales experience with a foundational understanding of personal credit lending within the financial services industry.
- Strong customer service background, ideally within financial services; experience in sales or relationship management is a strong asset.
- Excellent technical and organizational skills, with the ability to manage multiple priorities.
- Experience working in cross-functional or team-based environments.
- High attention to detail with a commitment to maintaining quality standards.
- Sound judgment and discretion when handling sensitive information and documentation.
- Clear, professional communication skills and the ability to influence effectively.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay.
- Committed to flexible work arrangements, offering hybrid and remote workplace options.
- Virtual events.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
VP, Sales Effectiveness
About the role:
The VP of Sales Effectiveness is a dynamic and experienced leader for our sales team optimizing sales processes, driving revenue growth, and enhancing operational efficiency. To be successful in this new role, you must welcome change and be a driven performer. You are a seasoned sales operations professional comfortable with working on multiple projects at the same time while always communicating with key stakeholders and delivering on tight deadlines.What you’ll do:
- Lead the sales teams responsible for win-backs and ensure the team exceeds monthly targets.
- Lead and improve the performance of teams responsible for new merchant approvals, onboarding, and sales training (including internal, third-party, and merchant training).
- Be a mentor for the Sales Operations team, providing guidance and support to maximize performance.
- Conduct regular coaching sessions with the Sales Operations team, Training team, and Outbound Contractors focused on Financeit Credit & Insurance.
- Oversee the development and execution of sales training programs to ensure team readiness and effectiveness.
- Develop and implement strategic sales plans to achieve company objectives and revenue targets.
- Build programs and compensation plans that drive sales performance, profitability, and consistency.
- Collaborate with marketing to increase Financeit Direct penetration and develop ongoing training programs to support sales growth.
- Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.
- Monitor and report on sales performance metrics, providing insights and recommendations for improvement.
- Communicate process and system gaps to the appropriate levels of management.
- Assess and implement new tools to improve overall team efficiency.
- 10+ years’ experience in B2B sales, ideally with hands-on experience in the financial services and/or home improvement industry.
- 6+ years in senior sales leadership roles.
- Strong understanding of consumer financing products and services, particularly in the context of retail and home improvement.
- Exceptional leadership and communication skills, with the ability to inspire and motivate teams.
- Strategic thinker with a demonstrated ability to drive results and achieve targets.
- Analytical mindset with the ability to leverage data to inform decision-making.
- Experience working with cross-functional teams to drive process improvements and operational excellence.
- Experience working with CRM platforms, ideally Salesforce.
- Strong knowledge of reporting tools, such as Looker, Tableau, etc.
- Excellent relationship-building and negotiation skills, with a customer-centric approach.
- Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and market conditions.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Inside Sales Specialist, 6-Month Contract (Remote)
About the role:
Reporting to the Inside Sales Manager, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.
What you'll need to succeed:
What you’ll do:
- Develop, maintain, and manage relationships with our business partners and internal stakeholders.
- Drive growth with existing Partners, focusing on reactivating underperforming accounts and expanding volume.
- Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
- Use expert product knowledge and sales consultation to increase partner activity.
- Regularly update partners on the Financeit program and process.
- Teach businesses how to use our set of tools to position financing and offer monthly payments.
- Ensure new employees at merchants are fully trained on the Financeit platform.
- Ensure compliance to our approval and risk requirements.
- Work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey.
- 1+ years of experience with hands-on direct sales and relationship management.
- Demonstrated expertise in managing successful business-to-business sales and service relationships is an asset.
- You know your way around a CRM, ideally Salesforce.
- Strong interpersonal, communication, and customer service skills—able to build rapport and handle various client needs effectively.
- Ability to multitask and meet deadlines under pressure.
- Availability between the hours of 9:00 AM and 5:00 PM (Pacific Time Zone) Monday to Friday.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive Pay + Performance based Bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Bilingual Inside Sales Specialist, 6-Month Contract
About the role:
Reporting to the Inside Sales Manager, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.What you’ll do:
- Develop, maintain, and manage relationships with our business partners and internal stakeholders.
- Drive growth with existing Partners, focusing on reactivating underperforming accounts and expanding volume.
- Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
- Use expert product knowledge and sales consultation to increase partner activity.
- Regularly update partners on the Financeit program and process.
- Teach businesses how to use our set of tools to position financing and offer monthly payments.
- Ensure new employees at merchants are fully trained on the Financeit platform.
- Ensure compliance to our approval and risk requirements.
- Work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey.
- 1+ years of experience with hands-on direct sales and relationship management.
- Fluency in French and English (spoken and written) is required.
- Demonstrated expertise in managing successful business-to-business sales and service relationships is an asset.
- You know your way around a CRM, ideally Salesforce.
- Strong interpersonal, communication, and customer service skills—able to build rapport and handle various client needs effectively.
- Ability to multitask and meet deadlines under pressure.
- Availability between the hours of 9:00 AM and 5:00 PM Monday to Friday.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive Pay + Performance based Bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Bilingual Customer Success Representative, 6m Contract (Remote)
About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.
Working hours: Monday to Friday from 4:00 PM - 12:00 AM and 1-2 weekend shifts per month on average.
What you’ll do:
What you'll need to succeed:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email.
- Respond to all inquiries promptly and maintain detailed notes and customer information.
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals.
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations.
- Understand all the ins and outs of Financeit’s services and products.
- Identify opportunities to improve overall customer service experience.
- Be an internal champion and voice for our Partners/Borrowers.
- Work on other special projects to improve the customer experience.
- Excellent verbal and written communication skills in English and French (required).
- Customer Service experience is required.
- 1+ years of experience in financial services or call centre environment is an asset.
- Previous experience in payment processing, including cheque and cash handling, considered an asset.
- Strong multitasking abilities and the capacity to meet deadlines.
- Customer-centric mindset with a positive attitude.
- Problem-solver who follows through to resolution.
- Proficiency in MS Office or Google Suite.
- Availability between 4:00 PM – 12:00 AM, Monday to Friday, with an average of 1–2 weekend shifts.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay.
- Remote Work.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Bilingual Customer Success Representative, 6m Contract (Remote)
About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments. Working hours: Monday to Friday from 1:00 PM - 9:00 PM and 1-2 weekend shifts per month on average.What you’ll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email.
- Respond to all inquiries promptly and maintain detailed notes and customer information.
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals.
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations.
- Understand all the ins and outs of Financeit’s services and products.
- Identify opportunities to improve overall customer service experience.
- Be an internal champion and voice for our Partners/Borrowers.
- Work on other special projects to improve the customer experience.
- Excellent verbal and written communication skills in English and French (required).
- Customer Service experience is required.
- 1+ years of experience in financial services or call centre environment is an asset.
- Previous experience in payment processing, including cheque and cash handling, considered an asset.
- Strong multitasking abilities and the capacity to meet deadlines.
- Customer-centric mindset with a positive attitude.
- Problem-solver who follows through to resolution.
- Proficiency in MS Office or Google Suite.
- Availability between 1:00 PM – 9:00 PM, Monday to Friday, with an average of 1–2 weekend shifts.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay.
- Remote Work.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Regional Sales Manager, Ontario
About the role:
With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.
This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs.
To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun.
The Regional Sales Manager will be expected to focus at least 50% of their efforts in the field.
What you’ll do:
Strategy and Planning:
What you'll need to succeed:
- Identify new business opportunities, building and maintaining relationships with key stakeholders, both externally and internally to achieve ambitious sales targets.
- Develop and implement comprehensive business development strategies aligned with the company’s goals.
- Conduct market research to identify emerging trends, market opportunities, and competitive landscape.
- Create actionable sales plans to target new dealers and drive origination
- Meet and exceed clear performance expectations and provide ongoing feedback to leadership.
- Identify and pursue new business opportunities through networking, partnerships, and industry events.
- Build and maintain strong relationships with key clients, partners, and industry stakeholders.
- Negotiate and close high-value dealers that drive revenue growth.
- Monitor and analyze sales performance metrics to ensure targets are met or exceeded.
- Prepare regular sales forecasts, reports, and presentations for leadership.
- Identify areas for improvement and implement strategies to enhance sales effectiveness.
- Collaborate with marketing, product development, and other internal teams to align sales efforts with overall business objectives.
- Represent the company at industry events, trade shows, and conferences to enhance brand visibility and generate leads.
- Execute regular training and coaching sessions with merchants.
- 5 years of experience with B2B hands-on direct sales and relationship management.
- Experience in consumer financing, SaaS, or home improvement will be considered a strong asset.
- Experience using CRM tools, ideally Salesforce.
- Strong interpersonal and organizational skills.
- Ability to multitask and meet deadlines under pressure.
- You must be located in Ontario, Canada.
- Willingness to travel 50% of the time.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Merchant Onboarding Specialist, Bilingual
About the role:
The Bilingual Merchant Onboarding Specialist plays a key role in driving Financeit’s growth, ensuring new merchants are successfully onboarded and actively using our platform to fund financing volume. You’ll be responsible for prospecting and signing up new merchants, guiding them through the approval process, and ensuring all necessary documentation is completed. You’ll also maintain regular communication with merchants to keep them informed and engaged.What you’ll do:
- Develop strong relationships with potential new merchants.
- Identify potential new accounts while following up on inbound sales inquiries and other lead lists.
- Ensure all appropriate documentation and information have been obtained from merchants, and contact applicants until the applications are complete.
- Assess all new potential merchant partners within the Canadian market and review company and business owner/director information and performance as per Financeit onboarding guidelines.
- Respond to incoming merchant inquiries as required.
- Ensure merchant accounts are properly notated.
- Ensure compliance to our approval and risk requirements.
- 1+ year of experience managing successful business-to-business sales and service relationships.
- Experience with cold calling.
- Bilingual in French and English (required).
- You know your way around a CRM, ideally Salesforce.
- Strong interpersonal and organizational skills.
- Ability to multitask and meet deadlines under pressure.
- Strong customer service and retail background are pluses.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Director, Collections & Recoveries
About the role:
We are seeking a highly experienced and strategic Director, Collections & Recoveries to lead our critical Collections & Recoveries function. This is a pivotal role that sits at the intersection of operational excellence, customer experience, and financial performance. You will be instrumental in designing and executing our Collections and Recoveries strategy, optimizing internal processes, and effectively managing our external Recoveries partners. Your leadership will ensure responsible and compliant recovery efforts, contributing directly to our company's profitability and maintaining our strong brand reputation in the Canadian market.What you’ll do:
- Contribute strategic insights to the broader operational leadership team regarding credit risk, portfolio health, and customer lifecycle management.
- Foster a culture of accountability, continuous improvement, and ethical conduct within the collections department.
- Provide clear objectives, performance feedback, and professional development opportunities for team members.
- Oversee all aspects of the collection’s operation, including early-stage, late-stage, and specialized recovery efforts for installment loans.
- Design, implement, and optimize collections processes and workflows to maximize recovery rates, minimize losses, and enhance operational efficiency.
- Drive automation initiatives within collections to improve efficiency and reduce manual effort.
- Lead the selection, onboarding, and performance management of third-party partners, while establishing clear SLAs, KPIs, and robust reporting mechanisms to ensure accountability across all vendors and internal processes.
- Develop and implement a data-driven collections strategy aligned with Financeit's overall financial goals and risk appetite.
- Utilize advanced analytics and reporting to identify trends, forecast portfolio performance, and proactively adapt collections strategies.
- Present clear, actionable insights and recommendations to senior leadership on collections performance and portfolio health.
- Ensure all collections activities comply with relevant Canadian federal and provincial regulations (e.g., consumer protection laws, collection agency acts, privacy regulations).
- Work closely with the Chief Risk Officer and General Counsel to maintain a robust risk framework within collections, identify emerging risks, and manage operational risk effectively.
- Champion a responsible and empathetic approach to collections that balances recovery goals with maintaining a positive customer experience, even during difficult financial periods, upholding Financeit's brand values and commitment to customer trust.
- Bachelor’s degree in business, Finance, Economics, or a related field.
- 7+ years of progressive experience in collections management within a financial institution, with a significant portion of that experience in a leadership role (e.g., Senior Manager, Associate Director, Director).
- Minimum 5+ years of direct experience in the consumer lending or financial services industry, with a strong understanding of installment loans or similar credit products.
- Proven experience in managing third-party collections agencies and legal recovery processes.
- Demonstrated strategic thinking capabilities with a track record of developing and executing effective collections strategies that drive results.
- Strong analytical skills with the ability to leverage data to derive insights, build models, and inform decision-making.
- Deep knowledge of Canadian collections regulations, consumer protection laws, and privacy legislation (PIPEDA).
- Exceptional leadership, coaching, and team-building skills.
- Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
- Experience in a fintech or fast-paced, high-growth environment is a significant asset.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Software Developer, Full Stack
Who we are:
Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads.
Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.
About the role:
Our development team is searching for an experienced Software Developer to help our company in pursuit of our vision and goals! Centah supports some of the largest retailers in the world with lead generation, workflow management, live contact agents, financing and promotions. Our current technology stack includes a Ruby on Rails backend, Ember.js for frontend development, and PostgreSQL as our database system. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code.What you’ll do:
- Designing and writing clean, testable, and maintainable code.
- Design architecture for reliability and scalability.
- Delivering new features, fixing defects, and improving the existing codebase.
- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements.
- Mentor less experienced members of the team.
- Provide insight into team processes, including communication and delivery.
- 3+ years of experience in software development ideally with Ruby on Rails.
- Familiarity with Elasticsearch, Redis, RDBMS/SQL, or other persistence technologies.
- Experience with one or more modern frontend frameworks.
- Curiosity and excitement about technology and continuous learning and development.
- Strong interpersonal and organizational skills.
- Desire to deliver work in an agile environment.
- Experience in API Design
- Experience refactoring existing code
- An award-winning culture with a collaborative & inclusive team
- Competitive pay and performance based bonus
- Committed to flexible work arrangements, offering hybrid workplace options
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Parental Leave Top Up Program
- In office massage, meditation & workout sessions
- Lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Analyst, Treasury
About the role:
Financeit is looking for a Treasury Analyst to join our Treasury team! This individual will support our complex lender reporting and financial modeling needs. Reporting to the Treasury Manager, the Treasury Analyst will prepare daily, weekly and monthly reporting for multiple funding facilities.What you’ll do:
- Prepare daily, weekly, and monthly reporting on multiple lending facilities.
- Interacting with our lenders to perform loan funding processes.
- Provide inputs to month-end financial reporting processes.
- Financial modeling related to cash flow and earnings.
- Perform other duties, tasks or special projects as assigned with the focus on company stakeholder efficiencies.
- 1+ years of experience in finance-related roles such as accounting and/or financial analysis (including internships or co-op positions).
- Bachelor's Degree in a relevant discipline.
- CPA designation or pursuing, along with knowledge of IFRS concepts and day-to-day accounting is preferred.
- Advanced Excel skills are a must (ability to create and work with complex formulas).
- Takes initiative, is accountable, well-organized, finds innovative and efficient methods of completing tasks.
- Previous experience in Treasury is an asset.
- Knowledge of the financial services industry is an asset.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Analyst, Risk Strategy
About the role:
This role is for a Risk Strategy Analyst who thrives on using data, advanced analytics, and machine learning to solve problems, particularly in indirect lending. You'll work under the Manager, Risk Strategy – Originations & Fraud, and your main goal will be to optimize decision-making, underwriting, and fraud prevention strategies to maximize long-term profitability. The ideal candidate can balance deep analytical thinking with practical execution. You'll be involved in analytics deep dives, building new capabilities, and automating processes using technologies like RPA, GenAI, and containerized solutions. The role requires strong qualitative, analytical, and coding skills, as well as excellent communication, collaboration, and problem-solving abilities. You should be excited by the prospect of building predictive models, responding to urgent requests, and translating complex human behaviour into algorithms. Oh, and yes, being fun matters too. A lot.What you’ll do:
- Assemble, analyze and transform large complex data sets using Python & SQL (or comparable tools) to understand borrower behaviour, identify risk patterns, and support development of origination, underwriting, and fraud strategies.
- Develop, update, and maintain risk decisioning strategies and policies that optimize segment, business-line, and enterprise profitability within the company’s risk appetite.
- Use machine learning to develop statistically-sound segmentations, decision trees, and credit risk, fraud, and loss mitigation prediction models.
- Design and execute exploratory and champion/challenger (A/B) tests to validate and continuously improve risk strategies, policies, and/or rules.
- Continuously improve efficiency by identifying high quality, well-managed data sources and opportunities to apply automation, data pipelines, and AI to your work.
- Partner with cross-functional teams to understand their needs, goals and constraints, and to help operationalize the best solutions possible within timelines.
- Communicate findings and recommendations through compelling visualizations & dashboards with clear & concise executive-level presentations.
- Bring energy, positivity, a critical eye, unimpeachable integrity, a team-first attitude, and a desire to contribute to building something great, together.
- Participate in strategic projects and initiatives related to risk management.
- Document all policies, strategies, data sets, and tools (using tools like Confluence) in ways that ensure clarity and a seamless and accurate internal transfer of knowledge.
- Foster a team culture rooted in dedication, curiosity, and continuous improvement.
- Bring energy, positivity, a critical eye, unimpeachable integrity, a team-first attitude, and a desire to contribute to building something great, together.
- University degree in Engineering, Math, Computer Science, Applied Math or Applied Sciences, Finance, or other quantitative discipline.
- 1.5+ years of full-time and/or internship/PEY experience in advanced analytics, data engineering, data science, or financial modeling, preferably with a focus on credit risk management, fraud, actuarial science, or operations analytics.
- Advanced skills in data extraction, manipulation, and modeling are a must with expertise in SQL, Python (scikit-learn, pandas, etc.) and Excel highly preferred.
- Hands-on experience building and deploying decisioning models, data pipelines, or process automation using RPA or AI is a strong asset.
- Familiarity and/or experience with alternative credit and/or fraud data, indirect (B2B2C) lending, business intelligence tools (ex. Tableau, PowerBI, Looker) and/or collections & recoveries strategies are highly valued.
- Must be able to demonstrate highly advanced pragmatic real-world quantitative thinking, judgment, communication (verbal, visual, and written), with advanced problem-solving and analytical skills.
- Must be legitimately curious and passionate about finding the “right answer,” with a detail-oriented mindset and a “healthy sense of paranoia” about quality.
- Must be highly organized and driven, with the ability to manage competing priorities while meeting deadlines.
- Must have a balanced sense of pride and humility, and the ability to thrive in a collaborative environment bringing energy and enthusiasm to team culture.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Risk Analyst, Data Engineering & Automation
About the role:
If you’re ready to take your strategic thinking, advanced analytic skills, and knack for digging into the details to the next level, while leaving your mark on a rapidly growing organization, we want to hear from you! As the Analyst, Risk Data Engineering & Automation, you’ll work under the direction of the Director - Risk Analytics, Data Science & Reporting to ingest and deliver new data sets, build automation pipelines and apply RPA and GenAI to dramatically improve the efficiency & effectiveness of how we record, measure, action and solve risk-related (disputes, fraud, AML, collections, etc.) issues. Oh, and yes, being fun matters. A lot.What you’ll do:
- Support projects and initiatives across Risk by identifying, aggregating, transforming and integrating the best data possible into proprietary tools, data warehouses, representative models, and predictive forecasts, as required
- Ensure data quality and accuracy by taking ownership for, and management of, Risk data repositories
- Architect and scale automation (RPA, GenAI, pipelines, etc.) and data infrastructure solutions that drive efficient risk management (credit, fraud, merchant) outcomes
- Contribute to the ongoing development and refinement of accurate operational and financial forecasts (stock-flow, time-series, econometric) that predict consumer & channel partner credit and fraud losses across products, segments, and stakeholders
- Support the development and delivery of on-time high-quality Loss Forecasts and Risk (vintage-level performance), Operational (e.g. Collections performance), Lender (e.g., Portfolio Performance), and Financial (e.g., IFRS) dashboards and reports
- Develop and support the delivery of high-quality automated triggers to notify key partners and stakeholders of the most pressing Risk issues needing their attention
- Support the development, implementation, and deployment of advanced risk prediction and scoring models
- Document data sets, tools, and processes (using tools like Confluence) in ways that ensure clarity and a seamless and accurate internal transfer of knowledge
- Partner with cross-functional strategy, reporting and data science teams to understand their goals and ensure they have what’s needed to succeed and thrive
- Participate in strategic projects and initiatives related to risk management
- Foster a team culture rooted in dedication, curiosity, and continuous improvement
- University degree in Engineering, Math, or Computer Science
- 2+ years of full-time and/or internship/PEY experience in data engineering, data analytics, dev ops, model ops, applied AI, and/or automation
- 2+ years of applied experience in building data repositories, automating data pipelines and process and/or creating analytic models using tools like dbt, Airflow, Python, and/or Redshift
- Advanced skills in data manipulation, visualization, and modeling, with proficiency in SQL, Looker, and Excel would be highly valued
- Experience working in indirect (B2B2C) lending / consumer credit risk, commercial credit risk, fraud, collections & recoveries and/or in an analytics or automation capacity at a financial institution would be a strong asset
- Strong strategic thinking, judgment, communication (verbal, visual, and written), and advanced problem-solving analytic skills
- Legitimately curious and passionate about finding the “right answer” with a detail-oriented mindset and a “healthy sense of paranoia” about quality
- Highly organized, disciplined and driven, with the ability to manage competing priorities while meeting deadlines.
- Balanced sense of pride & humility with the ability to thrive in a collaborative environment and bring energy and enthusiasm to team culture
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Manager, Lending Risk Strategy
About the role:
If you’re ready to take your strategic thinking, advanced analytics skills, and knack for digging into the details to the next level while leaving your mark on a rapidly growing organization, we want to talk to you! As the Manager of Lending Risk Strategy, reporting to the Director of Risk Strategy, you’ll work on developing full-spectrum (from underserved communities to homeowners) profitability-optimising origination models, strategies and policies that balance analytics, strategy and execution while enabling the hopes and dreams of Canadians. Oh, and yes, being fun matters. A lot.What you’ll do:
- Build, maintain, and continuously improve full-spectrum profitability-optimising consumer credit strategies, policies, and tests covering a wide range of channels, products, and stakeholders
- Segment markets into prospective borrowers and design and execute statistical algorithms that optimise profitability by maximizing the acquisition of high-margin booked loans while minimizing losses through channels where intermediaries can have a significant impact on the presentation of offers, structure of pricing and underwriting standards
- Develop and execute backtesting, monitoring, and reporting, in a timely manner - working collaboratively with cross-functional stakeholders as required - to ensure that strategies are effective and high-performing
- Develop risk policies that are compliant with the organisation’s risk appetite and review approve / decline requests outside of established guidelines
- Conduct regular loan quality audits, and recommend changes to policies and procedures based on identified process gaps while ensuring corrective action is taken
- Contribute to the continuous improvement of team efficiency and effectiveness by identifying high quality / well-managed data sources and opportunities for the team to apply automation to key processes, reports and documentation
- Dig deep into trends, anomalies and analytic findings to link them to actual real-world events, customer attitudes and behaviours to draw meaningful conclusions and insights that can improve ongoing business outcomes
- Work with cross-functional partners to understand and incorporate their ideas and objectives into risk strategies
- Bring energy, positivity, and a team-first attitude every day, while striving to make the team and yourself better.
- University degree in a quantitative or technical field such as Engineering, Computer Science, Math, Applied Sciences, or Finance.
- 3+ years of experience in strategy, analytics, data science, risk management, or finance with a significant focus on quantitative and qualitative strategy, predictive modeling, and/or risk or business analytics
- 3+ years of applied experience in building quantitative and qualitative strategic plans, advanced models and policies
- 3+ years of experience creating senior management ready communications and presentations with Excel, PowerPoint & Word.
- Advanced skills in data manipulation and statistical / machine learning / AI modeling, with proficiency in Python, SQL, Knowledgeseeker, and/or SAS
- Experience conducting complex indirect lending / consumer credit risk and/or fruad strategy & analytics at a financial institution, a strong asset.
- Strong strategic thinking, judgment, communication (verbal, visual, and written), with advanced problem-solving and analytical skills.
- Legitimately curious and passionate about finding the “right answer,” with a detail-oriented mindset and a “healthy sense of paranoia” about quality.
- Highly organized and driven, with the ability to manage competing priorities while meeting deadlines.
- Balanced sense of pride and humility, thriving in a collaborative environment and bringing energy and enthusiasm to team culture.
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance based bonus.
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top Up Program.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
Sales Specialist (Contract, Remote)
About the role:
The Sales Specialist (commission only) plays a pivotal role in fostering fresh business connections within our established network of merchants. You will focus on one of two key areas: reaching out to merchants to drive sign-ups, or engaging with borrowers to offer Financeit credit or insurance on their loans. With an ambitious expansion strategy ahead, we seek proactive, entrepreneurial-minded professionals to propel us towards our next phase of growth! This is a fully remote, commission-based role within Canada, offered as an ongoing contract starting with a one-year term.What you’ll do:
- Initiate and maintain contact with merchants or borrowers to identify new opportunities.
- Set and strive to achieve targets, contributing to the company's growth plan.
- Collaborate with team members to share insights, strategies, and best practices, fostering a supportive and cooperative work environment.
- Actively seek coaching and guidance from peers and managers to enhance sales techniques and performance.
- Operate with minimal supervision and demonstrate a proactive approach to finding solutions to challenges as they arise.
- Apply strong business acumen to understand customer needs and tailor solutions accordingly.
- Maintain high integrity and ensure the delivery of the right solutions to the right clients consistently.
- Utilize CRM tools to manage and track the sales pipeline effectively.
What you'll need to succeed:
- Ideally, 2+ years of sales experience with a proven track record. However, recent graduates with a passion for sales will also be considered.
- Intermediate proficiency with Microsoft Office, and able to learn new technologies quickly.
- Experience managing a sales pipeline through a CRM (such as Salesforce, Hubspot etc)
- Desire to work on a competitive, target-driven business sales team.
- Highly disciplined, with excellent time management & organizational skills.
- Strong written and oral business communication skills, in English. (French is an asset)
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Cultures for two consecutive years. We offer more than just the basics, take advantage of:- An award-winning culture with a collaborative & inclusive team.
- Work from home.
- Commission-based pay structure with potential earnings of $50,000 to $60,000 annually.
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Senior Manager, Accounting
About the role:
Financeit is seeking a highly motivated and experienced Senior Manager, Accounting to play a pivotal role in our finance team. Reporting to the VP of Finance, you will be instrumental in overseeing the month end close process, ensuring the accuracy and integrity of our financial records and managing key financial operations. This is an excellent opportunity for a proactive leader with a strong understanding of accounting principles and consumer lending to make a significant impact.What you’ll do:
- Lead the timely and accurate financial close process, including review of supporting files and journal entries.
- Maintain a robust close calendar and ensure adherence to deadlines.
- Prepare monthly, quarterly, and annual internal financial statements, including variance analysis and insightful commentary. Ensure compliance with IFRS.
- Monitor financial performance against established KPIs and budgets.
- Participate in the development and implementation of new accounting policies and procedures.
- Oversee the company’s annual financial statement audit and other audit-related engagements.
- Manage key financial operations, including corporate banking and accounts payable.
- Serve as a key member of the vendor management committee, maintaining strong relationships with external service providers.
- Maintain and improve internal controls across the finance function.
- Own the accounting system and chart of accounts, while driving process enhancements, automation initiatives, and efficiency improvements across financial operations.
- Support or lead ad hoc financial projects and initiatives as required.
- Lead and mentor a team of accounting professionals, fostering collaboration, accountability, and continuous learning.
What you'll need to succeed:
- Bachelor’s degree in Accounting or Finance.
- CPA designation (mandatory).
- 7+ years of progressive accounting experience, including at least 2 years in a people management role.
- Deep knowledge of IFRS; experience with IFRS 9 is an asset.
- Excellent analytical, problem solving and organizational skills.
- Proficiency with financial systems and ERP platforms.
- Advanced Excel skills (VLOOKUP, pivot tables, SUMIF).
- Exceptional leadership and team management skills.
- Excellent communication and presentation abilities.
- Strategic thinker with a track record of driving financial performance and process improvements.
- Experience in the financial services or lending industry is a strong asset.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture twice, we offer more than just the basics. Take advantage of:- An award-winning culture with a collaborative & inclusive team
- Competitive pay and performance based bonus
- Committed to flexible work arrangements, offering hybrid workplace options
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Parental Leave Top Up Program
- In office massage, meditation & workout sessions
- Lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.Not what you are looking for?
Not to worry. We’re always on the lookout for talented people. Tell us why you’d be a great fit at humanresources@financeit.io
Financeit is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs. Learn more about Accessibility at Financeit here.